Frequently Asked Questions

We currently offer services in select neighborhoods within Virginia Beach, but we plan to expand to more neighborhoods and nearby cities soon. Please contact us to learn more about when we will be in your area.

We generally will take the cans to the curb the afternoon before collection and then take them back the next day after they are emptied. Times can vary depending on your waste management provider and how they coordinate their schedules.

We offer One-Time, Weekly, Monthly, and Annual packages for Can to Curb. Our Monthly and Annual Can to Curb packages also include quarterly cleaning to keep your cans fresh and sanitized. For Can Cleaning, we offer One-Time, Monthly, Quarterly, and Annual Subscriptions.

Yes! We offer a free trial with our Monthly and Annual Subscription packages for our Can To Curb Service so you can experience the convenience firsthand. Additional cans can be added for $5 each.

We schedule Can Cleaning on your trash pickup day, so you don’t need to empty your cans before service.

You can manage your account, review billing, and update preferences in our customer portal, which is designed for easy access to your service details.

Yes, please ensure that your cans are accessible to us. This may include unlocking gates or providing access codes if we need to enter secured areas. If our can runners need to enter your backyard, please ensure all pets are indoors.

Absolutely! Our can cleaning process uses eco-friendly methods, including hot, high-pressure water to sanitize your cans. We also ensure that all wastewater is safely hauled away in our trucks.

We accept credit and debit cards, with billing according to your chosen service frequency—whether One-Time, Weekly, Monthly, or Annual. Annual subscriptions are billed in advance.

Yes, we offer rush trash removal for an additional $50, guaranteeing that your trash will be removed within 24 hours.